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ComputerTalk’s ice Contact Center vs. Genesys

ComputerTalk is pleased to announce that we have been scored as a leader against Genesys in the InfoTech Research Group’s SoftwareReviews.
Staff Spotlight: Lois Graham

In this Staff Spotlight, Lois talks about what she does as an Implementation Specialist, how she got to where she is today, and what she loves about working at ComputerTalk.
7 Essential Software Integrations for Call Centers

Call centers can improve their operations and deliver superior customer service with powerful software integrations. These tools make it easier to streamline processes so that customers get the best possible experience from your team.