by Kent Mao | Dec 4, 2023, 10:53 AM
by Chris Bardon | Nov 24, 2023, 03:42 PM
Microsoft Ignite 2023 just wrapped up, and the first thing I'll say is that the organizing team clearly listened to the feedback from last year, because the event as a whole was significantly improved over 2022.
by Robert Fernandes | Nov 24, 2023, 11:38 AM
My journey with ComputerTalk began in September 2021. I worked with a recruiting agency and interviewed with ComputerTalk for an open position on their help desk. I heard back almost immediately and started shortly after.
by Erina Suzuki | Nov 22, 2023, 09:48 AM
by Nicole Robinson | Nov 17, 2023, 01:11 PM
Ensuring that sensitive customer data remains inviolate is not just a matter of compliance; it's vital for maintaining trust and credibility in the industry.
by Shaundalee Carvalho | Nov 6, 2023, 04:08 PM
We’re less than 2 weeks away from Microsoft Ignite! If you’ve never attended the conference, read on to learn more about what it is and what we’re expecting this year.
by Erina Suzuki | Nov 6, 2023, 03:24 PM
In a customer-centric world, relying on intuition alone no longer cuts it; data-driven strategies have become the lifeblood of effective business decisions. Contact centers, which were once dismissed merely as overhead costs, have undergone a transformation. Today, they stand as rich reservoirs of invaluable customer data, capturing every nuance of client interactions.