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Introducing ice Contact Center 15: Why This Release Sets Us Apart!

At ComputerTalk, innovation never stops — and we’re excited to announce that our newest version, ice 15, is now generally available as of May 5th, 2025!
Customer Engagement Solutions: 6 Best Practices for Contact Centers

Looking to enhance customer interactions and boost satisfaction? Discover best practices for contact centers using customer engagement solutions.
ComputerTalk ice Contact Center Announces Support for Microsoft Teams Phone extensibility

Microsoft recently announced Microsoft Teams Phone extensibility at Enterprise Connect. ComputerTalk is excited to work with Microsoft on another early adopter project, continuing our commitment to innovation and seamless integration within the Microsoft ecosystem.