ComputerTalk enables manufacturing companies to deliver product support and serve customer needs during their entire project process.
By implementing ice Contact Center, manufacturers can optimize their process enhancements and prioritize tasks based on real-time information. This puts customers' minds at ease, knowing that they will be helped out as soon as possible. Ultimately, communication with clients is crucial as it affects the operations of both manufacturers and their clients. ice provides a unified communication solution, allowing manufacturers to distribute calls globally as many have multiple distribution sites in different geographic locations.
- Call Routing
- Distribute Calls Geographically
- Help Desk
- Product Support
- Repair and Technical Support Service