by Erina Suzuki | Published On March 10, 2023
Call centers can improve their operations and deliver superior customer service with powerful software integrations. These tools make it easier to streamline processes so that customers get the best possible experience from your team.
by Shaundalee Carvalho | Published On March 8, 2023
A 2022 Gartner publication identified some of the top customer service challenges that organizations expect to face. Learn how ice Contact Center can help organizations address these challenges.
by Erina Suzuki | Published On February 21, 2023
We are looking forward to exhibiting at the Enterprise Connect Conference in Florida this year. Read on to learn more about Enterprise Connect and schedule a meeting with us!
by Shaundalee Carvalho | Published On February 17, 2023
ComputerTalk is pleased to announce that we have been scored as a leader against Five9 in the InfoTech Research Group’s SoftwareReviews.
by Nicole Robinson | Published On February 10, 2023
Creating a memorable customer service experience begins with following the best practices. Find out if you are by reading this blog.
by Erina Suzuki | Published On February 6, 2023
ComputerTalk is excited to announce that we have been scored as a leader in numerous categories in InfoTech Research Group’s SoftwareReviews report published in November 2022.
by Shaundalee Carvalho | Published On January 31, 2023