Computer Talk Technology Inc. ("ComputerTalk," "we," "us," or "our") is committed to protecting your privacy and providing you with a secure online experience. This policy explains what information we collect when you visit computer-talk.com, how we use it, and how you can control it. This includes how we use cookies and similar tracking technologies.
Please read this policy carefully. By accessing and using our website, you accept and agree to its terms.
Information we collect
When you visit our website, we may collect information about you in the following ways:
- Information you provide directly, such as your name, email address, phone number, company, and job title, when you submit a form, request a demo, subscribe to our newsletter, or participate in an online event or community.
- Information collected automatically, such as your IP address, browser type, operating system, pages visited, time spent on pages, and how you arrived at our site. This is collected through cookies and analytics tools described in the Cookie Preferences section below.
By using our website, you consent to the collection of your information as described in this policy.
How we use your information
We use the information we collect for the following purposes:
- To respond to inquiries and communicate with you, including through newsletters, welcome messages, or direct marketing
- To measure and improve the performance of our website and marketing campaigns
- To facilitate participation in online communities or events
- To conduct market research or surveys, unless you have asked us not to contact you for this purpose
- To comply with legal obligations and to prevent activities that may violate our policies
How we protect and handle your information
We do not sell your personal information. In limited circumstances, trusted third parties may access your data solely to support our operations, such as event registration or customer support. These parties are only given the information they need and are not permitted to use it for any other purpose.
Where we use third-party analytics and advertising tools, these are described in detail in the Cookie Preferences section below and are subject to your consent choices.
We may also be required to disclose your information to comply with a legal obligation or to respond to a lawful request from a government authority, court, or regulatory body. This may include disclosing your name, contact details, or usage information where required by law. We may also disclose information as necessary to protect our legal rights, enforce our terms, or ensure the safety of our users or the public. In all cases, we disclose only the information that is reasonably necessary to fulfill the obligation.
In the event of a merger, acquisition, or similar business transition, your information may be transferred as part of that process.
Our website may contain links to third-party sites. This policy does not extend to those sites and we encourage you to review their privacy practices independently.
Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:
- Your consent — for example, when you agree to non-essential cookies or opt in to marketing communications
- Our legitimate interests — for example, to improve our website, measure campaign performance, and provide relevant content
- Contractual necessity — to respond to your inquiry or fulfill a request you have made
- Legal obligations — to comply with applicable laws and regulations
Cookies and Tracking Technologies
What are cookies?
A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to recognize your browser and remember certain information about your visit, such as your preferences or how you navigated through the site.
Cookies are either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you delete them.
How we manage consent
We use ConsentPro by Finsweet to manage cookie consent on our corporate website. When you first visit computer-talk.com, a cookie banner will appear. Non-essential cookies are only activated after you provide consent. Your preference is saved so we don't ask again on future visits.
You can update your preferences at any time by clicking the black preferences button at the bottom-left corner of your screen.
Cookie preferences
Essential
Essential cookies are strictly necessary for the website to operate. They are always active and cannot be turned off. Without them, core functionality, such as page navigation and remembering your consent choice, would not work.
Analytics
Analytics cookies allow us to measure how visitors use our website. We use this data in aggregate to understand which pages are visited, how users move through the site, and where traffic comes from. No individual user is identified through this data.
Google Analytics measures website traffic and user behavior. Data is processed by Google in accordance with Google’s Privacy & Terms.
Microsoft Clarity generates heatmaps and session recordings to help us understand how visitors interact with our pages. Data is processed by Microsoft in accordance with Microsoft's Data Privacy and Security.
Declining analytics cookies means neither of these tools will be active during your visit.
Marketing
Marketing cookies allow us to track the effectiveness of our advertising campaigns and attribute on-site conversions, such as completed demo request submissions, to specific ads or campaigns.
Google Ads tracks form submissions and other conversion events on our website to help us measure campaign performance and inform our ad spend.
LinkedIn Insight Tag tracks conversions and supports remarketing to visitors through LinkedIn. LinkedIn may also use this data to provide us with aggregated demographic insights about our site visitors.
We use Google Consent Mode v2. If you decline marketing cookies, Google will not use your personal data for measurement. Instead, Google uses modeled, aggregated data to estimate campaign performance without identifying you individually.
Declining marketing cookies means none of the above tools will collect or use your data.
Personalization
Personalization cookies remember your preferences and are used to provide enhanced features on our website. Currently, no trackers or third-party providers are active under this category.
You can toggle this preference on or off at any time through the preference settings button in the bottom-left corner of your screen.
Cookie Table
The table below lists the cookies currently active on computer-talk.com, the provider that sets them, the category they fall under, their purpose, and their duration. Cookie names and durations may be updated from time to time as our tools and configurations change.
Cookie durations may vary depending on your browser and are subject to change. For the most current information, refer to each provider's privacy documentation.
Your choices
You can manage your cookie preferences at any time through the following options:
- Cookie settings: Click the preferences button on the bottom-left corner of your screen to review or change your preferences by category.
- Browser settings: Most browsers allow you to block or delete cookies through their settings. Be aware that doing so may affect the functionality of our website.
You can also opt out directly through each platform:
Do Not Track
Some browsers offer a “Do Not Track” signal. Our website does not respond to these signals.
Access and control of your information
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to or restrict certain types of processing
You may exercise any of these rights at any time by contacting us at legal@computer-talk.com.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take steps to delete or anonymize it in a secure manner.
Children’s Privacy
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at legal@computer-talk.com and we will take the necessary steps to delete it.
Security of your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Your information is stored on our password-controlled servers with limited access. No system can be completely secure, and we cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be indicated by a revised “Effective Date” at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have questions about our Privacy & Cookie Policy or how we use your data, please contact us by submitting a QnA request form, or at:
Computer Talk Technology Inc.
150 Commerce Valley Drive West, Suite 800
Markham, Ontario Canada, L3T 7Z3
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