Skip to main content Skip to navigation

ComputerTalk Privacy Policy

At Computer Talk Technology Inc. ("ComputerTalk"), we are committed to protecting your privacy and providing you with the most powerful and secure online experience. You can travel through most of this website (this "Site") without giving us any information about yourself, but sometimes we do collect information to provide services and/or information that you request, and this statement of privacy (this "Privacy Policy") explains data collection and use practices of ComputerTalk in those situations. Please read this Privacy Policy. This Privacy Policy applies to your use of this website and all of its features and web pages (collectively, the "Site"). Please read this Privacy Policy carefully.

Acceptance

Computer Talk Technology Inc. provides this Site subject to this Privacy Policy. By accessing and using the Site, you accept and agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.

Information We Collect about You

ComputerTalk is committed to protecting your privacy. Therefore, you should be aware that we may collect information about you through your use of our Site. Some of the information we collect may personally identify you. For example:

You may provide registration information, such as your username, first and last name, mailing address, email address, language preference, country, and occupation, when using the Site when you participate in an online community or event, or subscribe to a newsletter.

You may provide information in our online communities, such as posts or comments. This may occur when you invite others to join an online community or when you share a post or blog. For example, you may provide names and email addresses when sharing a post.

Location, IP address, domain, browser, viewing data, and other information may be collected as a part of our analysis of your use of our Site.

By using the Site, you consent to our collection of your information.

Use of Your Information

We may use your information for the following purposes:

  • To respond to inquiries or to communicate with you, such as through welcome messages, newsletters, or direct marketing;
  • To facilitate participation in our online communities;
  • To perform market research or to conduct surveys unless you have requested that we not contact you for this purpose;
  • To enhance our marketing and to improve our Site, services, and products; or
  • To comply with legal requirements and to prevent activities that may violate our policies.

By using the Site, you consent to our use of your information for these purposes.


Sharing of Your Information

We will not disclose your personal information outside of ComputerTalk except in limited circumstances, such as:

We may share your personal information with our business partners when necessary in order to support the uses mentioned above.

We may hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases or postal mail, answering customer questions about products or services, and processing event registration. We will provide those companies with only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary (i) to conform to the edicts of the law or comply with legal process served on us, (ii) to protect and defend the rights or property of ComputerTalk, or (iii) to act in exigent circumstances to protect the personal safety of our users or the public.

In the event that ComputerTalk, or any portion thereof, is sold, transferred, merged, financed, or dissolved, in whole or in part, your personal information that we may possess may be sold, transferred, or otherwise disclosed as part of the transaction or proceeding, unless you instruct us not to do so.

We may use a third-party service to host our online communities or to provide website analytics. We may also hire third parties to collect data or may purchase data from third parties, including renting email address lists for use in email campaigns. We will provide the same security and management options as set forth herein for data collected from our Site. However, you may encounter links to third-party sites (e.g., business partners) and, although a connection may be made to such sites, we are not responsible for their privacy policies and this Privacy Policy does not cover their practices.

Control of Your Information

When you provide personal information to us, we will not share that information with third parties without your permission, other than in circumstances referred to above. We may send out important notices informing you of changes to our policies, or other information that is essential to the use of our Site.

Access to Your Information

We make good faith efforts to provide you with access so you can edit or update your personal information. You may have the ability to view or edit some of your personal information online. Profiles created on our sites may be kept at different locations for different services, so you may have to review and update the information in multiple locations. You may review and update this information or request deletions of any and all of your personal information at any time by contacting legal@computer-talk.com.

Security of Your Information

We are committed to protecting the security of your personal information and we honor your choices for its intended use. We have implemented the appropriate safeguards to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. For example, your personal information is stored in password-controlled servers with limited access. We make good faith efforts to provide the security measures necessary to keep the integrity and confidentiality of your information safe. However, no system can be completely secure and we do not guarantee that our security measures are impenetrable.

Cookies and Other Mechanisms

A cookie is placed on your machine (if you accept cookies) or is read if you have visited our Site previously. All of this is done in accordance with applicable laws. Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) While using the Site, we do not use this technology to access your personally identifiable information on the Site; it is a tool we use to compile aggregated statistics about Site usage. We may share aggregated Site statistics with our business partners but do not allow other companies to place clear gifs on the Site.

To ensure we are creating and publishing relevant content, we may use information collected from cookies and other mechanisms. We may use this information in aggregated form and use site-visitation statistics to improve our sites. If you choose to not have your browser accept cookies from our Site, you will be able to view the text on the screens, however, you will not experience a personalized visit or to subscribe to the service offerings on our Site.

Modifications to the Privacy Policy

ComputerTalk may update and make changes to the Privacy Policy at any time. When we do so, we will also revise the date at the bottom of the first page of the Privacy Policy. When we make material changes to the Privacy Policy, we will notify you by placing prominent notice on the Site.

Contact information

ComputerTalk Technology Inc.
South Creek Corporate Centre
150 Commerce Valley Drive West
Suite 800, Markham, Ontario L3T 7Z3
Phone: 905-882-5000
Toll-Free: 1-800-410-1051
Fax: 905-882-5501


ComputerTalk Cloud Services Privacy Policy

December 2021

Customers engage ComputerTalk to design and provision cloud-based communications and data management solutions that support specific contact management functions and business processes.  This policy focuses on the privacy of persons who either interact with the Customer’s solution intentionally or persons whose information is made available to or introduced into the solution by the Customer. 

ComputerTalk, in our role as a third-party supplier, fundamentally understands our accountabilities to secure and protect all end-user data which we process and hold on behalf of our Customers.  Our commitment to safeguarding Customer data is reflected in the security standards we maintain, security technology deployed, formalized information security policy, operational practices, and ongoing annual comprehensive third-party validation.

Privacy applies to personally identifiable information (such as a person’s name, contact information, identification numbers, financial information, medical or health information defined in the applicable legislation), which a Customer solution may capture.  The Customer owns all data, including personal information, collected and stored within ComputerTalk’s cloud service environment. ComputerTalk does not access Customer data, nor does it share Customer data with any third party unless specified by the Customer as part of the services provided by ComputerTalk.  ComputerTalk’s obligation is to securely store such information under a contractual agreement with the Customer.

Consent to collect personal information is a matter between the Customer and its end-users with no direct involvement on the part of ComputerTalk.  For the sake of clarity, the Customer is accountable for and must address all issues concerning end-user consent. It is not incumbent on ComputerTalk to further validate consent issues either with the Customer or end-user in the normal course of business.

Under some circumstances, the information generated through standard functionality, within the context of who is collecting such information, can potentially meet the threshold of personally identifiable information.  Further, as a function of Customer business requirements, a Customer solution may systematically process and hold personal information or other sensitive information.  Such data handling requirements must meet all ComputerTalk’s sensitive data processing stipulations.

ComputerTalk meets and maintains industry-standard security across its entire cloud service infrastructure.  ComputerTalk undergoes an annual third-party review of our security position, including our Information Security Policy, operational process documentation, penetration tests, direct inspection, on-site evidence-based investigation, and a threat-risk assessment.

Secure handling of all Customer data is a formal requirement and part of the established professional culture of ComputerTalk.  On an annual basis, all employees are required to review our Cloud Services Information Security Staff Handbook and sign an attestation regarding the secure handling and sensitive nature of the data we handle and a commitment to take urgent action should they become aware of any potential compromise of such data.

Computer Talk Technology Inc.

February 2020