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11 Things to Consider When Choosing a Contact Center

Contact centers play a vital role in enabling communication between businesses and their customers. They also build client relationships, resolve issues, and provide opportunities for sales.
Top 5 ways to show appreciation to your agents

It is Employee Appreciation Day in Canada and the US! Celebrate this special day by showing employees your appreciation. Keeping employees happy and motivated can be challenging for any employer, and contact centers are no exception. Continue reading to learn...
7 Teams Features and Settings You Should be Taking Advantage of Right Now

Are you using these features and settings?