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ComputerTalk Wins UC Award for Best Microsoft Teams Contact Center Solution

Markham, ON — We did it! ComputerTalk scoops top honors in the 2024 UC Awards celebration, winning Best Microsoft Contact Center Solution!
How Automated Messaging in Education Is Transforming Communication

Automated messaging has revolutionized customer engagement in countless industries. In the education industry, automated messaging allows organizations to connect efficiently with students, parents, and other community members.
Impressive IVR Script Examples for Higher Education

The IVR system is one of the most important tools in any contact center, allowing you to deliver streamlined self-service experiences to customers and manage calls more effectively. In the higher education sector, the right IVR can streamline everything from handling...