Versatile reporting tool that provides access to over 100 customizable reports.
reports provide information on queues, users, teams, contacts, and more. You
can generate reports that are customized to any number of fields, including
time period, queues, users, contacts, and much more. These reports can be
viewed immediately, printed and even sent to specific email addresses. Report
scheduling allows you to generate reports at specific intervals or recurring
across any time period. Once reports are scheduled, they can be modified on the
fly to keep your reporting up to date.