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  • ComputerTalk’s Year in Review: Celebrating Fiscal 2024

    by Shaundalee Carvalho | Published On May 31, 2024

    Here at ComputerTalk, we are wrapping up our fiscal year and getting ready to start fiscal 2025 at the beginning of June. During this time, we are reflecting on all the exciting things we’ve achieved throughout the last year and looking forward to the future.


  • Sunny Sun: A journey of growth and collaboration at ComputerTalk

    by Sunny Sun | Published On May 29, 2024

    My journey with Computer Talk began in September 2017. I can’t believe it’s been almost 7 years! I was referred to by a friend who has been working here since they spent a co-op term here as a student. And this is my first job after university. I've felt lucky from the moment I joined. Every day I've been welcomed with friendly faces and supported in ways I never imagined.


  • Srijit Dutta – Navigating my career at ComputerTalk

    by Srijit Dutta | Published On May 3, 2024

    Like many non-tech-oriented grads before me, my path to Tech was atypical. It was riddled with professional experiences from diverse industries such as Finance, Compliance, Education, and Consulting.


  • 25 Years of Service: My Journey at ComputerTalk

    by Isaac Chan | Published On March 26, 2024

    I have been working at ComputerTalk for a quarter of a century! I can't count on one hand the events in my life that surpass this milestone.


  • ComputerTalk Releases ice 13

    by Anastasia Micic | Published On February 23, 2024

    ComputerTalk, a CCaaS provider located in Markham, Canada, is excited to announce the upcoming release of ice 13. Following the recent release of ice 12.1, version 13 provides more enhancements to the current features and tools. Continue reading to discover the latest improvements in ice Contact Center.


  • Byron Yu - a journey of self-discovery and transformation at ComputerTalk

    by Byron Yu | Published On February 22, 2024

    As I sit back and contemplate the journey of two decades with ComputerTalk, it's hard not to feel a profound sense of gratitude and introspection.


  • Slice of ice Recap: Navigating iceReporting

    by Shaundalee Carvalho | Published On February 16, 2024

    On Wednesday, February 7, ComputerTalk hosted our latest Slice of ice webinar. During this session, one of our training and documentation specialists, Diane Vasquez provided an overview of iceReporting and discussed key iceReports, how to schedule reports, what’s new in the latest version of iceReporting, and some tips for using iceReporting.

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ComputerTalk releases ice 12.1

Cloud Contact Center Solution with Tethr and Community WFM Integration
ComputerTalk’s ice Contact Center Leads in Ease of Customization Category

ComputerTalk is pleased to announce that we have been scored as a leader against competitors in the Ease of Customization category in InfoTech Research Group’s Software Reviews.
Sunny Sun: A journey of growth and collaboration at ComputerTalk

My journey with Computer Talk began in September 2017. I can’t believe it’s been almost 7 years! I was referred to by a friend who has been working here since they spent a co-op term here as a student. And...