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  • Slice of ice Recap: Introducing ice 15

    by Shaundalee Carvalho | Published On June 24, 2025

    On Wednesday, June 11th, ComputerTalk hosted our latest Slice of ice webinar. During this webinar, our Training and Documentation Specialist, Christina Liu, presented some of the new features and improvements in our latest release.


  • Clement Leung: Thirteen years of learning, leading, and innovating

    by Clement Leung | Published On June 19, 2025

    When I joined ComputerTalk in 2011, I never imagined I’d spend over a decade growing alongside this incredible company.


  • Staff Spotlight: Erina Suzuki

    by Erina Suzuki | Published On May 22, 2025

    I joined ComputerTalk during peak-pandemic times- when banana bread was a national pastime and Zoom backgrounds were judged harder than actual office decor. My job? Marketing! Specifically, lots of copywriting. Thought leadership blogs. Punchy taglines. And optimizing content so it could charm search engines and humans (the real challenge, if we’re being honest). But something funny happened on the way to the word count: I fell in love with design.


  • Dennis Menard: A Look Back at My Career at ComputerTalk

    by Dennis Menard | Published On April 25, 2025

    Reflecting on my time at ComputerTalk, I'm proud to have been part of a team that turned bold ideas into real innovation. What kept me here for so long wasn't just the technology, it was the opportunity to solve meaningful problems and work alongside incredible people.


  • Reflections from Enterprise Connect 2025: Elevating Customer Experience with AI

    by Jean-Nicolas Robitaille | Published On April 4, 2025

    At Enterprise Connect 2025, the evolving role of AI in customer experience (CX) took center stage. The event highlighted the importance of a holistic CX approach, where AI plays a key role in enhancing customer journeys.


  • Eric Prits: Growing My Career At ComputerTalk

    by Eric Prits | Published On March 24, 2025

    My journey first started at ComputerTalk back in 2019, right out of university, on the Application Development team.


  • Introducing ice Contact Center 15: Why This Release Sets Us Apart!

    by Nicole Robinson | Published On March 20, 2025

    At ComputerTalk, innovation never stops — and we’re excited to announce that our newest version, ice 15, is now generally available as of May 5th, 2025!

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Dennis Menard: A Look Back at My Career at ComputerTalk

Reflecting on my time at ComputerTalk, I'm proud to have been part of a team that turned bold ideas into real innovation. What kept me here for so long wasn't just the technology, it was the opportunity to solve meaningful...
My adventures at ComputerTalk

ComputerTalk can be described as a 35-year-old start-up, characterized by its dynamic environment and reliance on fresh graduates. My journey with ComputerTalk began as an enthusiastic new graduate eager to embark on my career. Now, approaching my third year, I...
Eric Prits: Growing My Career At ComputerTalk

My journey first started at ComputerTalk back in 2019, right out of university, on the Application Development team.