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  • Meet ComputerTalk at Enterprise Connect 2025

    by Erina Suzuki | Published On January 27, 2025

    We’re super excited to share that we’ll be attending Enterprise Connect 2025 this March! As a leading contact center provider, we’re thrilled to join the ultimate event for communication and collaboration technology. Stop by our booth #1727 to discover how we can help transform your contact center operations and take your customer experience to the next level.


  • Christopher Rodgers: From Learning to Leading

    by Christopher Rodgers | Published On January 16, 2025

    When I first discovered ComputerTalk, I took my time exploring their corporate LinkedIn account and website to get a better sense of not just what the company does, but also how employees felt about working there.


  • Ryan Ramoutar: Exploring New Opportunities

    by Ryan Ramoutar | Published On December 19, 2024

    Hi, I’m Ryan! I’m thrilled to share a bit about my journey here at ComputerTalk and how my career has evolved over the years. It’s been an exciting ride, filled with opportunities to grow, challenges to overcome, and plenty of amazing people to work with along the way.


  • Yuke Guo: Navigating new challenges

    by Yuke Guo | Published On November 25, 2024

    My interview process here was memorable. It was cold and rainy, and I was wrecked with nerves. When I got to the boardroom, the nerves only got worse – seeing Laura, plus three new intimidating figures, all for my first in-person interview. However, they were all very welcoming.


  • Slice of ice Recap – Mastering Evaluations

    by Anastasia Micic | Published On November 8, 2024

    On Wednesday, October 30th, ComputerTalk hosted our latest Slice of ice webinar on mastering the evaluations tool. During this webinar, our Training & Documentation specialist, Diane Vasquez, outlined how to leverage your evaluation tool.


  • Andrei Gogoase: Continued Growth & Success at ComputerTalk

    by Andrei Gogoase | Published On October 17, 2024

    My journey at ComputerTalk started back in September of 2021 as an Application Quality Assurance Analyst. Since I started working here, I have been able to meet some incredible people and pick up a variety of skills.


  • ice Contact Center 14 is Here!

    by Shaundalee Carvalho | Published On October 11, 2024

    We’re pleased to announce the general availability of ice Contact Center 14! ice 14 includes a number of new features and functionalities that can enhance contact center operations and customer experiences.

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I have been working at ComputerTalk for a quarter of a century! I can't count on one hand the events in my life that surpass this milestone.
ComputerTalk Wins UC Award for Best Microsoft Teams Contact Center Solution

Markham, ON — We did it! ComputerTalk scoops top honors in the 2024 UC Awards celebration, winning Best Microsoft Contact Center Solution!
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Like many non-tech-oriented grads before me, my path to Tech was atypical. It was riddled with professional experiences from diverse industries such as Finance, Compliance, Education, and Consulting.