Skip to main content Skip to navigation

TOPICS

ASK US A QUESTION

Q&A Form Loading...



Using Omnichannel Communications to Accelerate Ticket Sales Through your Contact Center

Follow Fan Fred below as he interacts with his favorite sports team, the iceville Beavers. See how the iceville Beavers enhanced Fan Fred’s experience throughout the season which lead to increased ticket sales.
3 Benefits of Integrating Social Media with Your Contact Center

More and more customers are turning to social media when contacting an organization. They are using the communication platforms they use in their everyday lives and expect increased customer service when their issues are exposed in public. The expectations have...
7 new Microsoft Teams features announced at Ignite 2019!

During the first day of Ignite, Marissa Salazar, Product Marketing Manager for Microsoft Teams announced 7 exciting new Teams features. Most of these are top features requested in the past year by users.