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How to Avoid Hidden Fees: 9 Questions to Ask When Evaluating Contact Center Vendors

Great customer service is important to any business. Naturally, that means that the contact center you use for customer service is an important decision to make.
ComputerTalk Client Reviews Featured in InfoTech Research Group's Report

We are excited to share that ComputerTalk has once again demonstrated its devotion to client satisfaction and received exceptional feedback from our customers in InfoTech Research Group’s SoftwareReviews report. This accomplishment showcases our technical skills and commitment to being...
What are the REAL costs of no-shows for Healthcare Organizations?

Due to busy schedules, it’s common for patients to forget about upcoming appointments. Unfortunately for healthcare organizations, this can lead to several negative consequences.