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Are you attending Microsoft Ignite 2022?

Ignite is an annual conference for developers and IT professionals hosted by Microsoft.
What is a Microsoft Teams Native Contact Center?

In today’s dynamic landscape where customer expectations are constantly evolving and technological advancements like AI are reshaping how businesses operate, the contact center space stands at the forefront of this transformation. As customer preferences are shifting, organizations are looking to...
6 Reasons Why You Need Employee Advocacy in Your Contact Center

As the front line of communication with your customers, your contact center agents can be thought of as the face of your organization.