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6 Reasons Why You Need Employee Advocacy in Your Contact Center

As the front line of communication with your customers, your contact center agents can be thought of as the face of your organization.
ComputerTalk’s ice Contact Center Leads Among Competitors!

ComputerTalk is pleased to announce that we have been scored as a leader in numerous categories in InfoTech Research Group’s SoftwareReviews this year.
7 Essential Software Integrations for Call Centers

Call centers can improve their operations and deliver superior customer service with powerful software integrations. These tools make it easier to streamline processes so that customers get the best possible experience from your team.