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7 Essential Software Integrations for Call Centers

Call centers can improve their operations and deliver superior customer service with powerful software integrations. These tools make it easier to streamline processes so that customers get the best possible experience from your team.
Are you attending Microsoft Ignite 2022?

Ignite is an annual conference for developers and IT professionals hosted by Microsoft.
Microsoft Teams Auto Attendant and Call Queues vs. Teams Certified Contact Center

You probably know what Microsoft Teams is and you’ve likely used it for internal communication within your organization.