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  • ComputerTalk's ice Contact Center vs. NICE

    by Anastasia Micic | Mar 24, 2023, 01:55 PM

    ComputerTalk is pleased to announce that we have been scored as a leader against NICE in the Info-Tech Research Group's SoftwareReviews. Continue reading to find out what categories we outperformed NICE in.

  • Staff Spotlight: Darren Lobo-Pires

    by Darren Lobo-Pires | Jan 19, 2023, 03:38 PM

    While studying physics in university, my original goal and path in life was to remain in academics, following through with my Master’s and finally Ph.D. I realized when nearing the end of my undergrad that another 7+ years of schooling wasn’t for me, and I was looking to get some real-world work experience under my belt. It’s hard to believe it’s been almost 10 years since I graduated and started working at ComputerTalk!

  • Staff Spotlight: Diane Vasquez

    by Diane Vasquez | Dec 23, 2022, 12:50 PM

    Growing up in the Philippines, back when technology was still evolving, pursuing a career was limited to a few choices: becoming a Doctor, Nurse, Lawyer, Engineer, or Teacher. Growing up, I always knew that I wanted to pursue a career in teaching.

  • Staff Spotlight: Lois Graham

    by Lois Graham | Nov 10, 2022, 04:08 PM

    In this Staff Spotlight, Lois talks about what she does as an Implementation Specialist, how she got to where she is today, and what she loves about working at ComputerTalk.

  • Here's How ComputerTalk Outperformed Competitors in Customer Satisfaction!

    by Erina Suzuki | Oct 31, 2022, 12:04 PM

    Last month, we shared on our blog that ComputerTalk’s ice Contact Center achieved the highest level of customer satisfaction in Info-Tech research Group's SoftwareReviews. We outperformed competitors, like Genesys and Five9, both in capability and feature satisfaction, as well as in overall composite score. The question is, how are these results determined? Continue reading to find out!

  • ComputerTalk is Sponsoring Surrey Hospitals Foundation’s Good Health Telethon and Radiothon

    by Shaundalee Carvalho | Oct 21, 2022, 02:21 PM

    ComputerTalk is pleased to announce that we will be sponsoring Surrey Hospitals Foundation’s 2022 Good Health Telethon and Radiothon on Saturday, October 22nd.

  • Are you attending Microsoft Ignite 2022?

    by Erina Suzuki | Oct 11, 2022, 02:03 PM

    Ignite is an annual conference for developers and IT professionals hosted by Microsoft.




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