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ice and the Connected Contact Center for Microsoft Teams Certification Program

As the developer of the Teams native ice Contact Center, ComputerTalk is currently one of the first companies to go through Microsoft’s Connected Contact Center for Microsoft Teams Certification Program. Among other benefits, this certification will mean that ice Contact...
What is a Microsoft Teams Call Center Partner? Everything You Need to Know

Microsoft Teams call center partners are helping businesses of all sizes increase the value of their technology investments. Today, Microsoft (MS) Teams is one of the most popular communication and collaboration platforms worldwide, empowering more than 320 million monthly active...
Microsoft Copilot for your Contact Center

If you run a contact center, you know how important it is to respond to customers quickly and accurately.