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Protect your Contact Center Data with ice

Slice of ice Recap: Security and Standards – Mitigating Security Risks On Wednesday, May 19th, ComputerTalk presented their latest Slice of ice webinar, Security and Standards – Mitigating Security Risks. In this session, Jason Ellis of the Sales Operations team discussed...
7 Ways to Improve Efficiency in Your Contact Center

Here are a few best practices that you can use in your contact center to boost efficiency.
Top 5 Advanced Capabilities of Microsoft Teams Integrated Contact Centers

The integration of Microsoft Teams into contact centers marks a significant impact in business communication today.