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                ComputerTalk Wins UC Award for Best Microsoft Teams Contact Center Solutionby Erina Suzuki | Published On August 8, 2024Markham, ON — We did it! ComputerTalk scoops top honors in the 2024 UC Awards celebration, winning Best Microsoft Contact Center Solution! 
 
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                Top 5 Advanced Capabilities of Microsoft Teams Integrated Contact Centersby Nicole Robinson | Published On February 22, 2024The integration of Microsoft Teams into contact centers marks a significant impact in business communication today. 
 
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                Are you attending Microsoft Ignite 2022?by Erina Suzuki | Published On October 11, 2022
 
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                8 Ways to Improve Government Service Delivery in 2025by Erina Suzuki | Published On September 29, 2022Modern government agencies are under growing pressure to serve citizens quickly, securely, and efficiently—especially as expectations rise for 24/7 support and digital-first services. Traditional in-person models no longer meet these demands. Fortunately, contact center technology provides a scalable, flexible solution. 
 
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                7 Ways to Improve Efficiency in Your Contact Centerby Shaundalee Carvalho | Published On September 14, 2022
 
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                5 Ways Financial Institutions Are Elevating Their Customer Experiencesby Erina Suzuki | Published On August 5, 2022Banking experiences have evolved greatly since the days of traditional banking. Over the past few years, financial institutions have incorporated advanced technologies such as artificial intelligence (AI), omnichannel capabilities, and integrations with third-party applications to enhance their customer banking experiences. 
 
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                Check out these 6 Cool Features to Enhance Your Microsoft Teams Experience (Part 2)by Erina Suzuki | Published On July 22, 2022
 Ignite is an annual conference for developers and IT professionals hosted by Microsoft.
                
                Ignite is an annual conference for developers and IT professionals hosted by Microsoft. 
                
             Discover how ComputerTalk’s ice Contact Center evolved alongside Microsoft—from LCS and OCS to Lync, Skype for Business, and Microsoft Teams.
                
                Discover how ComputerTalk’s ice Contact Center evolved alongside Microsoft—from LCS and OCS to Lync, Skype for Business, and Microsoft Teams. 
                
             It has now been a year since the COVID-19 pandemic began and almost a year since ComputerTalk began our Lunch and Learn/Slice of ice webinar series. The series began with a single webinar devoted to supporting contact centers through the...
                
                It has now been a year since the COVID-19 pandemic began and almost a year since ComputerTalk began our Lunch and Learn/Slice of ice webinar series. The series began with a single webinar devoted to supporting contact centers through the...
                
             
                                 
                             
                             
                             
                             
                             
                            
