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Contact Centers in Banks and Financial Institutions: A Valuable Role

Financial institutions have been pioneers in the adoption of contact centers to service their clients and provide personalized experiences.
Slice of ice Recap: Getting the Most of Integrating ice with Your CRM

On Wednesday, November 18th, ComputerTalk presented their latest Slice of ice webinar: Getting the Most of Integrating ice with Your CRM. In this session, ComputerTalk’s Product Marketer, Danielle Wong, discussed different CRM systems that ice integrates with, benefits and features...
4 Ways ice Contact Center Helped a Retailer Save Time and Money

For over 30 years, ComputerTalk has been helping organizations provide outstanding customer experiences.