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8 Ways to Improve Government Service Delivery in 2025

Modern government agencies are under growing pressure to serve citizens quickly, securely, and efficiently—especially as expectations rise for 24/7 support and digital-first services. Traditional in-person models no longer meet these demands. Fortunately, contact center technology provides a scalable, flexible solution....
ComputerTalk's #bigUCupdate: 6 Recent Contact Center Trends That Are Here to Stay

This week, ComputerTalk was excited to participate virtually in UC Summit 2022, an event that brought together industry experts to discuss a range of topics related to Unified Communications (UC).
7 Teams Features and Settings You Should be Taking Advantage of Right Now

Are you using these features and settings?