Au fil des ans, j'ai bâtissé une carrière enrichissante chez ComputerTalk en relevant de nouveaux défis et en passant de rôles techniques à des rôles axés sur le client qui me poussent à grandir chaque jour.

My interview process here was memorable. It was cold and rainy, and I was wrecked with nerves. When I got to the boardroom, the nerves only got worse – seeing Laura, plus three new intimidating figures, all for my first in-person interview. However, they were all very welcoming.

The contact center is a high-pressure environment, particularly now that customers expect faster, more personalized, and more strategic support from every company. In this space, maintaining high levels of employee engagement is crucial to preserving productivity and customer satisfaction.