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The Best Customer Service Practices

Creating a memorable customer service experience begins with following the best practices. Find out if you are by reading this blog.
Excellent customer service plays a critical role in any organization's success: here's why and how

Excellent customer service can forge lasting customer relationships, drive loyalty, and generate positive word-of-mouth.
What is a Contact Center?

A contact center is crucial to any business, as it manages all inbound and outbound customer communications. The scope of a contact center includes channels such as email, text messages, social media platforms, and live chats.