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My adventures at ComputerTalk

ComputerTalk can be described as a 35-year-old start-up, characterized by its dynamic environment and reliance on fresh graduates. My journey with ComputerTalk began as an enthusiastic new graduate eager to embark on my career. Now, approaching my third year, I...
The Complete Guide to Call Center Optimization for Business Leaders

Call center optimization is a crucial process of leveraging cutting-edge technologies and processes to enhance the customer experience and improve the efficiency of your contact center.
The Best Intelligent IVR Solutions for 2024

In recent years, the introduction of artificial intelligence into IVR solutions has taken the potential of this technology to the next level.