Skip to main content Skip to navigation

25 Years of Service: My Journey at ComputerTalk

by Isaac Chan | Published On March 26, 2024

I have been working at ComputerTalk for a quarter of a century! I can't count on one hand the events in my life that surpass this milestone.

From Application Developer to Function Owner 

It was (you guessed it) 25 years ago when I first joined ComputerTalk as an application developer. I was part of a small but talented team that created innovative and customized contact center solutions for our clients. Fast forward 25 years, and a lot has changed. The head count has grown by 2.5 times, we have implemented more formal processes, but we have not lost our agility and adaptability in the fast-changing world of technology.  

As a function owner, I lead a dynamic and high-performance technology team that provides custom ice Contact Center solutions. I enjoy collaborating with other teams and understanding the needs and expectations of our customers. I always strive to deliver the best solutions that meet their requirements and exceed their expectations. 

To be continued… 

Working at ComputerTalk for 25 years has been a rewarding and fulfilling experience. I have witnessed the company’s evolution and growth, and have been lucky to be part of that journey. I have enjoyed leading and working with such talented and passionate individuals and creating solutions that make a difference in the world. I appreciate the support and recognition I have received from ComputerTalk, and I look forward to many more years of innovation and excellence here. 





More from our blog


What is a Contact Center?

A contact center is crucial to any business, as it manages all inbound and outbound customer communications. The scope of a contact center includes channels such as email, text messages, social media platforms, and live chats.
PCI Compliance in Call Centers: Protecting Customer Data and Building Trust

Today’s customers expect faster, more efficient, and more convenient experiences when they contact businesses, but they’re not willing to compromise on the security of their data. That’s why it’s so important for organizations to ensure they’re investing in the right...
Why Cloud-Based Call Center Solutions Are the Future of Customer Support

Explore the benefits of cloud-based call center solutions, from cost savings to AI-driven automation. Learn how scalable, secure, and flexible cloud platforms enhance customer service and streamline operations.

TOPICS

ASK US A QUESTION

Q&A Form Loading...


{{'qAndAReqForm.recaptcha.invalid' | getString}}