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5 Ways to Spread Love to Your Contact Center Agents This Valentine’s Day

Happy Valentine’s Day! On this day of love, we often think about ways we can show love and appreciation to the important people in our lives. But while it may not be your first thought, today is also a great...
AI Chatbots in Customer Service: A Guide

AI chatbots have become a major part of our daily lives. Learn more about these modern, AI-powered virtual agents.
Microsoft Operator Connect for Contact Centers: A Complete Guide

Leverage a secure and trusted connectivity model.