iceReporting Versatile reporting tool that provides access to over 100 customizable reports.
These reports provide information on queues, users, teams, contacts, and more. You can generate reports that are customized to any number of fields, including time period, queues, users, contacts, and much more. R
Report on customer experience strategies in-real time.
Reports equip you with the data you need to make informed business decisions and effectively strategize for the future.
Reports are fully customizable and can be scheduled to run at certain times and scheduled to be emailed to specific email addresses.
ComputerTalk can work with you to build custom reports based on your needs.
- Over 100 customizable reports
- Reports can be generated in different file formats such as Crystal Reports, Microsoft Word, Excel, PDF, HTML, and RTF
- Automated reporting using scheduling and delivery of reports in a number of formats
- General and specific reports provide relevant level of detail