Increase
customer satisfaction by offering personalized call treatment.ComputerTalk is on Microsoft AppSource
Published On October 21, 2019 | Last Updated October 21, 2019
As a Microsoft Gold Certified Partner, member of TAP, and with three gold competencies and two silver competencies, there’s no doubt that ComputerTalk has strong ties with Microsoft. We are pleased to announce that you can now connect with us on Microsoft's destination for business apps.
ComputerTalk is the leading provider of cloud contact centers for Microsoft Teams, Skype for Business, and Dynamics 365.
If you are looking to take your Microsoft investments to the next level, ice has a number of powerful functionalities that seamlessly integrate with these business applications.
Check out our listing and connect with us on AppSoure .
More from our blog
Contact Center Use Cases: How to Use a Contact Center in Your Industry
When you think of contact centers, you might just think of agents answering customers’ questions about products or services. While this is one common use case for contact centers, that’s not all they do.
When you think of contact centers, you might just think of agents answering customers’ questions about products or services. While this is one common use case for contact centers, that’s not all they do.
Slice of ice Recap: Introducing ice 15
On Wednesday, June 11th, ComputerTalk hosted our latest Slice of ice webinar. During this webinar, our Training and Documentation Specialist, Christina Liu, presented some of the new features and improvements in our latest release.
On Wednesday, June 11th, ComputerTalk hosted our latest Slice of ice webinar. During this webinar, our Training and Documentation Specialist, Christina Liu, presented some of the new features and improvements in our latest release.
7 Customer Service Tips for Optimizing Your Contact Center this Holiday Season
The end-of-year holiday season is often one of the most joyous seasons for celebrating with family and friends. However, it is also one of the busiest and most important seasons of the year for customer service. High volumes of holiday...
The end-of-year holiday season is often one of the most joyous seasons for celebrating with family and friends. However, it is also one of the busiest and most important seasons of the year for customer service. High volumes of holiday...
