Skip to main content Skip to navigation

TOPICS

ASK US A QUESTION

Q&A Form Loading...



Copilots for Customer Service and New Developer Tools - Microsoft Ignite 2023

Microsoft Ignite 2023 just wrapped up, and the first thing I'll say is that the organizing team clearly listened to the feedback from last year, because the event as a whole was significantly improved over 2022.
How ice Contact Center is Addressing Businesses’ Top 3 Customer Service Challenges - Part 1

A 2022 Gartner publication identified some of the top customer service challenges that organizations expect to face. Learn how ice Contact Center can help organizations address these challenges.
What to Expect at Microsoft Ignite 2023

We’re less than 2 weeks away from Microsoft Ignite! If you’ve never attended the conference, read on to learn more about what it is and what we’re expecting this year.