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6 Ways the Healthcare Industry Can Take Advantage of Different Communication Technologies

Technology’s importance in healthcare goes beyond the direct impact of medical advances.
What are the REAL costs of no-shows for Healthcare Organizations?

Due to busy schedules, it’s common for patients to forget about upcoming appointments. Unfortunately for healthcare organizations, this can lead to several negative consequences.
15 Ways to Use a Contact Center in Various Industries

When you think of contact centers, you might just think of agents answering customers’ questions. While this is one common use for contact centers, that’s not all they do. From appointment booking services to help desks and everything in between,...