Skip to main content Skip to navigation

Staff Spotlight: Shaundalee Carvalho

by Shaundalee Carvalho | Published On August 31, 2023

My journey with ComputerTalk began in the fall of 2019. As a recent university grad, I was looking for my first full-time job and came across a Marketing position posted by ComputerTalk to my school’s job search platform. I applied and was soon invited in to interview for a Sales Operations position instead. Even from my first in-person interview, I had a good feeling about the company. The people I spoke to were so friendly and easy to talk to that I already felt like I belonged there.

I was soon proven correct when I was hired to start in the Sales Operations role at the beginning of 2020. Although it wasn’t the role I’d initially applied for, I enjoyed it and learned a lot from it. But I was still interested in Marketing. Fortunately, one of the best things about ComputerTalk is the role flexibility; employees are regularly asked about their interests and encouraged to take on new responsibilities they’re interested in, even if they don’t fall under what would be considered typical of their job title. So, when my function owner asked me about my interests during a check-in meeting a couple of months into my career here, I told him I wanted to give marketing a try. I was soon connected with the Marketing team. Starting with the odd blog or one-pager here and there, I gradually took on more responsibilities with the Marketing team while continuing to work on the Sales Operations tasks I had come to enjoy.

Today, my role continues to be a mix of both Sales Operations and Marketing. This has given me the opportunity to work on a wide variety of tasks and work with more amazing people than I ever could have if I had continued in just one of those roles.

Beyond the role flexibility, ComputerTalk provides flexibility in work schedule and environment. The company wants what’s best for its employees and understands that that doesn’t necessarily look the same for everyone. In the early days of the COVID-19 pandemic, most employees switched from the traditional office environment to working from home full-time. Some preferred remote work, but not everyone did. So, as public health guidelines changed and restrictions lifted, ComputerTalk switched to a hybrid model, offering employees the flexibility to work primarily in whichever location was the best fit for them. Similarly, ComputerTalk offers schedule flexibility, meaning that employees can come in earlier or later to avoid traffic, work around personal appointments, and more.

The last, but certainly not least, of the best things about working at ComputerTalk is the people. Everyone is such a pleasure to work with. We always have a good time together, whether we’re chatting during a meeting, participating in an event hosted by our Social Committee, or getting together after work. The people I work with make every day a little brighter and are the reason that ComputerTalk is such a great place to be.

I’ve learned, grown, and changed a lot over the last four years, but one thing that hasn’t changed is my feeling of belonging here. I’m so thankful for everything that ComputerTalk is and has been to me, and I look forward to what it will be in the future!

More from our blog

Check out these 6 Cool Features to Enhance Your Microsoft Teams Experience (Part 2)

Microsoft Teams offers a variety of intuitive features to enhance collaboration and communication. Yet there are various features many Teams users are not aware of. Check out these 6 helpful features so you can further enhance your Teams experience!
6 Ways to Support Your Contact Center Employees Working from Home

Recreate the Office Environment, Skip the Commute
Find out 6 ways you can reduce customer churn

Businesses invest significant resources to generate new leads and convert them into customers. While generating new leads is important for organizations, reducing customer churn for existing customers is just as crucial to any organization’s success.




Q&A Form Loading...