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Top 5 Advanced Capabilities of Microsoft Teams Integrated Contact Centers

The integration of Microsoft Teams into contact centers marks a significant impact in business communication today.
Microsoft Teams Security and Compliance in Call Center Environments

Ensuring the sanctity of your customer's data is of paramount importance, especially in call centers where every interaction is layered with valuable information.
What to Expect at Microsoft Ignite 2023

We’re less than 2 weeks away from Microsoft Ignite! If you’ve never attended the conference, read on to learn more about what it is and what we’re expecting this year.