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What to Expect at Microsoft Ignite 2023

We’re less than 2 weeks away from Microsoft Ignite! If you’ve never attended the conference, read on to learn more about what it is and what we’re expecting this year.
Top 5 Advanced Capabilities of Microsoft Teams Integrated Contact Centers

The integration of Microsoft Teams into contact centers marks a significant impact in business communication today.
Security and Compliance: Non-Teams VS Microsoft Teams Call Centers

Protecting data is a top priority for call centers, where every interaction contains valuable information.