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  • Slice of ice Recap: Navigating iceAdministrator Part 1

    by Shaundalee Carvalho | Oct 20, 2020, 08:30 AM

    On Wednesday, September 16th, ComputerTalk presented the first of two Slice of ice (formerly Lunch and Learn) sessions devoted to navigating iceAdministrator. In this session, Training and Documentation Specialist, Kathika Uthayakumar provided an overview of iceAdministrator, discussed managing your contact center, and explained the ice training configuration.


  • Slice of ice recap: Troubleshooting ice (Part 1)

    by Shaundalee Carvalho | Sep 29, 2020, 07:32 PM

    On Wednesday, August 19th, ComputerTalk hosted the first official session in its newly renamed webinar series, Slice of ice (formerly Lunch & Learn). The topic was Troubleshooting ice.

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