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Why 99.99% Uptime Matters for Contact Centers – and How to Get There

Every minute of downtime risks lost revenue and missed service commitments. With cloud-based solutions and tools like icePhone, your business can deliver consistent, 24/7 customer service.
ComputerTalk's ice Contact Center vs. NICE

ComputerTalk is pleased to announce that we have been scored as a leader against NICE in the Info-Tech Research Group's SoftwareReviews. Continue reading to find out what categories we outperformed NICE in.
ComputerTalk stands out from its competitors by exceeding client expectations

ComputerTalk is excited to announce that we’re scored a leader in exceeding client expectations in InfoTech Research Group’s SoftwareReviews.