Microsoft recently announced Microsoft Teams Phone extensibility at Enterprise Connect. ComputerTalk is excited to work with Microsoft on another early adopter project, continuing our commitment to innovation and seamless integration within the Microsoft ecosystem.

Microsoft Teams call center partners are helping businesses of all sizes increase the value of their technology investments. Today, Microsoft (MS) Teams is one of the most popular communication and collaboration platforms worldwide, empowering more than 320 million monthly active users.

If you run a contact center, you know how important it is to respond to customers quickly and accurately.

Learn how Microsoft Teams integration empowers call centers to scale efficiently, ensuring seamless operations and exceptional customer experiences.

Revolutionizing the world of customer communication and support, Teams-certified contact centers are a game-changer in today's dynamic digital landscape, delivering seamless and engaging interactions that redefine the customer experience.

ComputerTalk is pleased to announce our completion of the Microsoft Teams Connected Contact Center Certification Program, becoming one of the first partners to receive the certification. As a certified partner solution, ComputerTalk showcases our decades-long commitment to strengthen our products with Microsoft’s cutting-edge technology.

In 2020, Microsoft saw a massive spike in Teams usage, increasing by over 785% since July 2019 and surpassing 115 million daily active users.