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Microsoft Copilot for your Contact Center

If you run a contact center, you know how important it is to respond to customers quickly and accurately.
How are Microsoft Teams Contact Centers Transforming the Customer Service Industry?

Revolutionizing the world of customer communication and support, Teams-certified contact centers are a game-changer in today's dynamic digital landscape, delivering seamless and engaging interactions that redefine the customer experience.
7 new Microsoft Teams features announced at Ignite 2019!

During the first day of Ignite, Marissa Salazar, Product Marketing Manager for Microsoft Teams announced 7 exciting new Teams features. Most of these are top features requested in the past year by users.