-
Staff Spotlight: Lois Graham
by Lois Graham | Published On November 10, 2022In this Staff Spotlight, Lois talks about what she does as an Implementation Specialist, how she got to where she is today, and what she loves about working at ComputerTalk.
-
Here's How ComputerTalk Outperformed Competitors in Customer Satisfaction!
by Erina Suzuki | Published On October 31, 2022Last month, we shared on our blog that ComputerTalk’s ice Contact Center achieved the highest level of customer satisfaction in Info-Tech research Group's SoftwareReviews. We outperformed competitors, like Genesys and Five9, both in capability and feature satisfaction, as well as in overall composite score. The question is, how are these results determined? Continue reading to find out!
-
ComputerTalk is Sponsoring Surrey Hospitals Foundation’s Good Health Telethon and Radiothon
by Shaundalee Carvalho | Published On October 21, 2022ComputerTalk is pleased to announce that we will be sponsoring Surrey Hospitals Foundation’s 2022 Good Health Telethon and Radiothon on Saturday, October 22nd.
-
Are you attending Microsoft Ignite 2022?
by Erina Suzuki | Published On October 11, 2022
-
Staff Spotlight: Dave Komaromi
by Dave Komaromi | Published On July 8, 2022It is hard to believe 5 years have flown by and I am deeply rooted in the world of Major Incident Management and Business Continuity Planning at ComputerTalk. After spending 20+ years within the large corporate law firm environment, the shift remains refreshing and challenging.
-
Staff Spotlight: Jennifer Sutcliffe
by Erina Suzuki | Published On April 12, 2022I am the 7th child out of an 8 child family. I learned early on that I was part of not just a family but a team. There was a big age difference, but that did not stop us from just being family, we were a tribe. We did not just share genetics; we shared goals, aspirations, and core beliefs. Although we are now grown, we choose to spend time together, like no time has passed. Our tribe has grown; no longer just siblings, we have in-laws, children, nieces, nephews, grandchildren, and fur babies.
-
ComputerTalk's #bigUCupdate: 6 Recent Contact Center Trends That Are Here to Stay
by Shaundalee Carvalho | Published On January 28, 2022