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Staff Spotlight: Shaundalee Carvalho
by Shaundalee Carvalho | Published On August 31, 2023My journey with ComputerTalk began in the fall of 2019. As a recent university grad, I was looking for my first full-time job and came across a Marketing position posted by ComputerTalk to my school’s job search platform. I applied and was soon invited in to interview for a Sales Operations position instead. Even from my first in-person interview, I had a good feeling about the company. The people I spoke to were so friendly and easy to talk to that I already felt like I belonged there.
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Slice of ice Recap: icePhone
by Shaundalee Carvalho | Published On August 10, 2023On Wednesday, August 2nd, 2023, ComputerTalk presented our latest Slice of ice session. During this session, our Product Trainer, Christina Liu, introduced our new softphone, icePhone.
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Staff Spotlight: Vincent Yong
by Vincent Yong | Published On July 28, 2023My journey with ComputerTalk started in summer of 2017. I finished my last year of my Software Engineering degree from the University of Guelph in April and decided to take a well-deserved break after completing my degree.
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ComputerTalk’s ice Contact Center Leads in Ease of Customization Category
by Anastasia Micic | Published On July 7, 2023ComputerTalk is pleased to announce that we have been scored as a leader against competitors in the Ease of Customization category in InfoTech Research Group’s Software Reviews.
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ComputerTalk’s ice Contact Center Leads in Vendor Capability Satisfaction!
by Shaundalee Carvalho | Published On June 26, 2023ComputerTalk is pleased to announce that we have been scored as a leader against competitors in vendor capability satisfaction in the InfoTech Research Group’s SoftwareReviews.
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Staff Spotlight: Bernie Lee
by Bernie Lee | Published On June 16, 2023It was that one Spring morning a number of years ago that I made the call (a cold call, in fact). The snow had melted, the ground was just thawing, and trees were starting to bud once again. It was a call to a young company, merely six years in existence, that had specialized in voice IVR systems with a platform called Glacier. It was advanced self-serve technology running on high-density telephony boards with analog lines and ISDN PRI trunks. (It has since morphed into a feature-rich omnichannel contact center product.)
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ComputerTalk and VNEXT: Partners in Providing Full-Service Telephony Migration to Microsoft Teams
by Shaundalee Carvalho | Published On May 30, 2023