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  • Staff Spotlight: Shaundalee Carvalho

    by Shaundalee Carvalho | Published On August 31, 2023

    My journey with ComputerTalk began in the fall of 2019. As a recent university grad, I was looking for my first full-time job and came across a Marketing position posted by ComputerTalk to my school’s job search platform. I applied and was soon invited in to interview for a Sales Operations position instead. Even from my first in-person interview, I had a good feeling about the company. The people I spoke to were so friendly and easy to talk to that I already felt like I belonged there.


  • Slice of ice Recap: icePhone

    by Shaundalee Carvalho | Published On August 10, 2023

    On Wednesday, August 2nd, 2023, ComputerTalk presented our latest Slice of ice session. During this session, our Product Trainer, Christina Liu, introduced our new softphone, icePhone.


  • Staff Spotlight: Vincent Yong

    by Vincent Yong | Published On July 28, 2023

    My journey with ComputerTalk started in summer of 2017. I finished my last year of my Software Engineering degree from the University of Guelph in April and decided to take a well-deserved break after completing my degree.


  • ComputerTalk’s ice Contact Center Leads in Ease of Customization Category

    by Anastasia Micic | Published On July 7, 2023

    ComputerTalk is pleased to announce that we have been scored as a leader against competitors in the Ease of Customization category in InfoTech Research Group’s Software Reviews.


  • ComputerTalk’s ice Contact Center Leads in Vendor Capability Satisfaction!

    by Shaundalee Carvalho | Published On June 26, 2023

    ComputerTalk is pleased to announce that we have been scored as a leader against competitors in vendor capability satisfaction in the InfoTech Research Group’s SoftwareReviews.


  • Staff Spotlight: Bernie Lee

    by Bernie Lee | Published On June 16, 2023

    It was that one Spring morning a number of years ago that I made the call (a cold call, in fact). The snow had melted, the ground was just thawing, and trees were starting to bud once again. It was a call to a young company, merely six years in existence, that had specialized in voice IVR systems with a platform called Glacier. It was advanced self-serve technology running on high-density telephony boards with analog lines and ISDN PRI trunks. (It has since morphed into a feature-rich omnichannel contact center product.)


  • ComputerTalk and VNEXT: Partners in Providing Full-Service Telephony Migration to Microsoft Teams

    by Shaundalee Carvalho | Published On May 30, 2023

    We are pleased to announce that we have partnered with VNEXT Group to provide customers with full telephony and unified communications (UC) migration to Microsoft Teams, including the contact center.

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