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  • From LCS to Microsoft Teams: The Evolution of ice Contact Center’s Microsoft Integration

    by Chris Bardon | Published On November 18, 2021

    Discover how ComputerTalk’s ice Contact Center evolved alongside Microsoft—from LCS and OCS to Lync, Skype for Business, and Microsoft Teams.


  • ice and Microsoft Teams migration

    by Chris Bardon | Published On September 11, 2019

    If Microsoft Teams is your organization’s final destination, there are many paths to get there and several resources online that can help guide you through the process. There are factors to consider such as whether or not to use calling plans or direct routing, how and when to migrate Skype for Business users’ meetings, and how to stage upgrades so that users can still collaborate while in different upgrade modes.

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