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How ice Contact Center is Addressing Businesses’ Top Customer Service Challenges – Part 2
by Shaundalee Carvalho | Published On March 8, 2023A 2022 Gartner publication identified some of the top customer service challenges that organizations expect to face. Learn how ice Contact Center can help organizations address these challenges.
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6 Ways the Healthcare Industry Can Take Advantage of Different Communication Technologies
by Shaundalee Carvalho | Published On December 5, 2022It’s common knowledge that technological advances are a big deal in healthcare. Advances in medical technology mean that new tools and treatments are constantly being developed and improving the way that patients receive care. But there are also less obvious ways that technology can benefit the healthcare industry.
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Find Out How to Reduce Appointment No-Shows by 85%
by Shaundalee Carvalho | Published On August 19, 2021
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ComputerTalk is a Microsoft Impact Awards Finalist!
by Shaundalee Carvalho | Published On July 13, 2021
How ice Contact Center is Addressing Businesses’ Top Customer Service Challenges – Part 2
A 2022 Gartner publication identified some of the top customer service challenges that organizations expect to face. Learn how ice Contact Center can help organizations address these challenges.
Find Out How to Reduce Appointment No-Shows by 85%
Automated appointment reminders can help reduce no-shows in healthcare.
6 Ways the Healthcare Industry Can Take Advantage of Different Communication Technologies
It’s common knowledge that technological advances are a big deal in healthcare. Advances in medical technology mean that new tools and treatments are constantly being developed and improving the way that patients receive care. But there are also less obvious...