ice Contact Center allows transportation organizations to inform the public of anything that may impact services, including weather alerts, accidents, and construction..
Transportation services are the backbone of cities all over the world. Disruptions in transportation services have a significant impact on the daily lives of citizens. ice Contact Center allows transportation organizations to inform the public of anything that may impact services, including weather alerts, accidents, and construction. For long-distance transportation services, including trains, ferries, and buses, organizations use ice Contact Center to process payments and bookings. Naturally, as so many people depend on transportation services, there is a significant amount of feedback from the general public that is used to improve services. ice allows organizations to properly manage, distribute and record all feedback that comes in through the contact center, saving organizations time and money in optimizing transportation services.
- GPS Roadside Assistance
- Recall Notifications
- Road Conditions and Construction
- Road Test Booking and License Issuing
- Routing of Vehicles
- Train schedules
- Vehicle License and Plate Inquiries