business needs are unique. Our professional services team is one-of-a-kind.
Together, we create exciting contact center experiences..
Our quality professional services are at the core of every ice Contact Center deployment.
is a highly customizable platform, which means that the solution is able to
meet the most complex of business requirements. In order to deliver a contact
center that meets these requirements, you have to understand what the
requirements are, what is required to meet them, and the steps to creating an
application that can do so.
Custom Application Design
team provides end-to-end solutions from design to support for your contact
center. We work closely with your organization to ensure that the solution
helps you transform your business and maximize the benefit of your
Changing business requirements? No problem!
work doesn’t end when the contact center is deployed. Your requirements are
always changing - you may need to scale your operations up or down, modify your
IVR or even deploy new contact centers. Our professional services team will
help you manage these changing needs and adapt to a modern business
5 Ways to Learn More About ice Contact CenterDuring our last Slice of ice webinar, we announced that we would be taking a break from the monthly format for our Slice of ice series. While we won’t be hosting a new webinar for the next few months, we...