-
Slice of ice Recap: Introducing ice 15
by Shaundalee Carvalho | Published On June 24, 2025On Wednesday, June 11th, ComputerTalk hosted our latest Slice of ice webinar. During this webinar, our Training and Documentation Specialist, Christina Liu, presented some of the new features and improvements in our latest release.
-
Mastering iceSurvey: Enhancing Customer Feedback with Actionable Insights
by Erina Suzuki | Published On January 31, 2025On January 22nd, ComputerTalk hosted our latest Slice of ice webinar on iceSurvey, our built-in survey tool designed to capture valuable customer feedback. During this session, our Training & Documentation Specialist, Diane Vasquez, walked attendees through the features, setup, and best practices for using iceSurvey effectively.
-
Slice of ice Recap – Introducing ice Contact Center 14
by Shaundalee Carvalho | Published On September 20, 2024On Wednesday, September 11th, ComputerTalk hosted our latest Slice of ice webinar. In this webinar, our Training and Documentation Specialist, Christina Liu, covered the benefits and features in our latest release, ice 14.
-
Slice of ice Recap: Navigating iceMonitor
by Anastasia Micic | Published On June 28, 2024