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10 AI Use Cases for Manufacturing and Supply Chain Contact Centers
by Gabriel De Guzman | Published On September 16, 2025This blog explores how AI is transforming manufacturing and supply chain support, from intelligent virtual agents to predictive maintenance alerts, multilingual support, and more. Discover 10 practical AI use cases that reduce delays, improve communication, and keep operations running smoothly.
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Excellent customer service plays a critical role in any organization's success: here's why and how
by Erina Suzuki | Published On July 14, 2023Excellent customer service can forge lasting customer relationships, drive loyalty, and generate positive word-of-mouth.
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Best Practices for Delivering First-Class Customer Service
by Nicole Robinson | Published On February 10, 2023