Igniting the Future of AI: Our Journey to Microsoft Ignite 2025

Why Ignite 2025 Matters More than Ever 

Microsoft Ignite is one of the world’s biggest stages for innovation, bringing together technology leaders from around the world. This year, the spotlight shines brighter than ever on AI, cloud, and collaboration – three areas transforming how organizations operate and connect with their customers. We’re bringing our latest innovations to the floor to show you how AI is transforming the contact center experience. 

What's New at Microsoft Ignite 2025 

Ignite 2025 is about the evolution of AI and cloud from hype to impact. This year, Microsoft is showcasing how Copilot and AI are being scaled from across the entire stack – with deeper integration into Teams, Azure, and security tools.  

From powerful keynotes to hands-on workshops, Microsoft Ignite 2025 will be packed with insights into AI breakthroughs, cloud advancements, and Teams innovations. These themes directly align with our goal: helping organizations deliver smarter, faster, and more personalized customer experiences with AI. 

Meet Us at Ignite: See Our Solution in Action 

ComputerTalk is proud to be exhibiting at Microsoft Ignite again, where attendees will be able to experience our solution firsthand. At our booth, #1728, you’ll get live demos of our newest features, opportunities to connect with our solutions experts, and a front-row look at how we’re driving the future of customer engagement. 

Showcasing the Future of AI in Contact Centers 

Our AI-powered solutions are backed by industry-leading expertise. We’re proud to be the first company certified across all three Microsoft Teams integration models, Unify, Extend, and Connect, underscoring our commitment to delivering innovative and trusted technology for contact centers. 

Here's a glimpse of what you’ll see when you visit us: 

• Agent Assist: Live recommendations and resources that guide agents through conversations, helping them resolve issues faster and with greater confidence.
• Contact Summarization: Automatically generated summaries of customer interactions that save agents’ time, reduce post-call work, and ensure accurate records.
• AI-Driven Insights: Advanced analytics, transcription, and sentiment analysis that turn conversations into actionable data for better decision-making.
• And more! 

These innovations aren’t just about efficiency; they’re about helping organizations create customer experiences that stand out.  

The People Behind the Innovation 

At ComputerTalk, our technology is only half the story. The real difference is our people. Over half of our team has been with us for more than a decade, bringing unmatched experience, deep product knowledge, and a genuine passion for helping customers succeed. When you work with us, you don’t just get software; you get direct access to the experts who build, support, and continuously improve it. Our people are what make ComputerTalk different, and they’ll be at Ignite ready to connect and work alongside you in shaping the next generation of customer engagement. 

Stay Connected: Join the Conversation at Ignite 

If you’re joining us in San Francisco for Ignite, be sure to stop by booth #1728 to explore our solution, ice Contact Center, in action. Want to guarantee one-on-one time with our team? Book a meeting in advance! We’d love to dive deeper into your customer experience goals. 

Mike Kraybill 

Jaydon Venderkoen

See you at Ignite 

We can’t wait to connect with the Ignite community, share our latest AI innovations, and spark new conversations around the future of customer engagement. See you at Microsoft Ignite 2025!