Professional Services

Your business needs are unique. Our professional services team is one-of-a-kind. Together, we can create exciting contact center experiences.

Our quality professional services are at the core of every ice Contact Center deployment

Our team provides end-to-end solutions for your contact center. We work closely with your organization every step of the way to meet the most complex of business requirements.

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Design

Whether you have existing workflows or are starting from scratch, we work with you to design your entire contact center.

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Development

In addition to our out-of-the-box modules and integrations developed completely in-house, we offer custom development services to meet your unique needs.

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Implementation

Once your solution is built and tested, we work with you to deploy it.

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Training

We offer basic contact center training, for both end users and trainers, as well as more advanced options, such as workflow training or custom training.

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Support

Our help desk provides ongoing day-to-day technical support beyond your initial deployment.

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Upgrades

We offer regular upgrades to ensure your contact center is always up-to-date and ready for the newest features and enhancements.

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Growth

From scaling agent count to integrating a CRM, we're here to help your contact center grow and keep everything running smoothly.

Why ComputerTalk?

Our incredible team is the heart and soul of our business. When you turn to ComputerTalk for professional services, you can feel confident knowing that all our work will be driven by our four key values: Trustworthiness, Innovation, Friendliness, and Collaboration.

Additional Resources

CASE STUDIES

Explore our past work

Want to learn more about the work we’ve done for organizations like yours? Check out our customer success stories.

PRODUCTS

Explore our solutions

Learn about ice Contact Center and all of our out-of-the-box modules and integrations.

ABOUT US

Explore our business

Get to know us! Learn who we are and why we do what we do.

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See what we can do for you

From design and development to implementation and ongoing support, let us show you what we can do for your contact center.

Thank you for contacting ComputerTalk!

We will be in touch with you shortly. There is also a "chat" button in the bottom right corner of the website if you wish to speak to us immediately.

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