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Shared Services Canada and ComputerTalk:

Exclusive ice Contact Centre Event in Ottawa

Join ComputerTalk for an interactive session on September 22nd designed specifically for Shared Services Canada departments. Get a firsthand look at the latest capabilities available through SIP, hear what’s coming next on the ice Contact Centre roadmap, and connect directly with ComputerTalk experts to discuss your priorities, questions, and contract considerations.

Spots are limited. Reserve yours today!

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Why attend?

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Discover new features and capabilities available once groups are on SIP.
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Share your feedback and tell us what you need from ComputerTalk.
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Get a preview of upcoming enhancements and our product.
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Discuss contracts, planning, and future opportunities.
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Ask questions and engage directly with ComputerTalk product, technical, and customer success experts.
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Event Details

Date: Tuesday, September 22nd, 2026
Time: 10:00am - 1:00pm ET
Location: Downtown Ottawa (address coming soon)
Lunch and refreshments will be provided.

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This event is reserved for Shared Services Canada members only.
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The Latest from ComputerTalk

ComputerTalk’s ice Contact Center Version 15.2 – Coming Soon!

ComputerTalk Version 15.2 delivers AI-powered self-service, stronger security and privacy controls, and expanded omnichannel tools like video and screen sharing to improve efficiency, compliance, and customer experience.

From AI Hype to Real CX Impact: What CCaaS Leaders Learned at CCW 2026

How AI Call Summaries Reduce After-Call Work in Contact Centers

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