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The Preferred Canadian Contact Center Platform

ice Contact Center is designed and developed in Canada to meet the needs of local organizations, from data sovereignty to bilingual local support you can depend on.

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Trusted by Canadian Businesses Coast to Coast

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Why choose ice Contact Center?

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Ensure Your Data Stays Securely Within Canada

ice Contact Center is hosted in Canadian data centers and complies with standards such as PIPEDA, PCI DSS, ISO, and SOC 2. This ensures your data is protected by robust security measures and aligned with industry best practices. 

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Access Expert Local Support

Our Canada-based support team is here when you need us. We offer expert help – in both English and French – delivered with signature Canadian friendliness by people who understand your business and your time zone.

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Get the Best of Canadian Innovation

From voice and chat to AI-powered IVR and real-time analytics, ice Contact Center gives you the tools to run a modern, efficient operation. Plus, it's fully scalable for organizations of all sizes—from small businesses to nationwide enterprises. 

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Leverage a Microsoft Teams Certified Solution

ComputerTalk’s ice Contact Center was the first Canadian platform to offer a native Microsoft Teams integration. Empower your team to enhance collaboration, streamline operations, and seamlessly connect your contact center with Teams.

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Additional Resources

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ice Contact Center Overview

Want to know more about the modules, modalities, and integrations ice Contact Center has to offer? Explore our ice overview.

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Proudly Canadian Solution: ice Contact Center

Learn how ice Contact Center supports Canadian innovation and secure contact center operations.

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Canadian Data Residency: What You Need to Know

Learn about Canadian data residency requirements and what CCaaS buyers need to know to stay compliant.

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Frequently Asked Questions (FAQs)

What regulations do Canadian contact centers comply with?
Do Canadian contact centers store data in Canada?
Can I operate a contact center in both English and French?
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Powering secure, compliant contact centers across Canada

Discover how ice Contact Center supports Canadian organizations with secure, AI-powered customer engagement.

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