Quality Assurance Tester

*Actively recruiting
About us:
ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team. The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk is headquartered in Markham, with sites in, Montreal, and Chicago.  We are one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. Our ice suite of products are used in major contact centers globally. With continuous expansion on the horizon we are looking for candidates who are open minded and have a good attitude and aptitude to try new things.
About you:

ComputerTalk has an immediate opening for a Software QA Specialist to test and validate a number of applications in the following areas:  voice input/output including voice recognition and text to speech, interactive voice response (IVR), automatic call distribution (ACD), computer telephony integration (CTI), the Internet, real-time data communications and multisystem networking.  This opportunity also offers a chance to help develop and direct quality standards for company products.

About the role:

You are a dynamic team player with excellent communication and organizational skills.  You have a degree from a top Canadian University and some experience working in a software quality assurance and testing environment.  You also have working knowledge in:

  • Planning, developing and executing tests against client/server products
  • Analyzing the test results
  • Relational Databases such as MS SQL Server and DB2
  • Automated test tools
  • Software development, system analysis, large scale system integration/implementation/maintenance

Being part of a small team of fresh, talented, know-it-all staff excites you. Strong interpersonal skills and team skills are required.  Your written and oral communication skills are outstanding.  Working to tight deadlines in a fast-paced environment is what gets you up in the morning.

Join the greatest CCaaS team

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ComputerTalk is an equal opportunity employer. No faxes or phone calls please.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
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