Webinar - January 21, 2016 - 1PM EST
Enhancing Office 365 Voice with Contact CenterThere is an increasing trend with organizations to move their applications and infrastructure to the cloud. A recent study by IDG found 72% of enterprises have either applications or infrastructure running in the cloud, a 15% increase since 2012.
With this push to the cloud can organizations still receive enterprise-class features and reliability in a contact center?
Attend this webinar to hear leading experts discuss and offer guidance on this question.
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Date Wednesday, January 21, 2016
Time 1:00 PM Eastern Standard Time
Duration 1 hour
You'll come out of this webinar knowing:
- Different Office 365 offerings and deployment scenarios available
- Outlook on E5 adoption
- Current and future options for Office 365 integration into the contact center
This is an exclusive webinar with limited live seats based on a first-come, first-registered basis. All registrants will receive a link to an on-demand version after the webinar.
Chris is the Chief Software Architect at ComputerTalk Technology, and has been writing code in one form or another since the mid 80s. He’s been working with Skype for Business since it was called Live Communciations Server (back in 2004), and he’s been working with .NET since 2002. He’s a big fan of UCMA, WCF, and XAML, and knows enough about most of the Microsoft development technologies to be dangerous. He also collects pinball machines.
Brandon, Director US Sales and Partnerships at ComputerTalk, is a consultative solutions specialist that has spent the last 12 years successfully working with unified communications, carrier services and contact center technologies to improve how enterprises communicate internally and with their customers.