The Paradigm Shift: Changing the Game to Generate Revenue in Your Contact Center
Date: Wednesday, April 17, 2019
Time: 1 PM EST
Duration: 1 hour
Modern-day contact centers are being utilized as more than a solution to handle customer service inquiries. Join us on Wednesday, April 17, 2019 at 1 PM EST to learn how you can transform your customer experience strategies by leveraging the capabilities of your contact center. Hear from Kirk Schroeder, ComputerTalk’s Director of Business Development where he will dive deeper into the changing world of customers’ digital expectations and how ice Contact Center can help you get closer to your customers while increasing revenue.