-
25 Years of Service: My Journey at ComputerTalk
by Isaac Chan | Published On March 26, 2024I have been working at ComputerTalk for a quarter of a century! I can't count on one hand the events in my life that surpass this milestone.
-
ComputerTalk’s Releases ice 13
by Anastasia Micic | Published On February 23, 2024ComputerTalk, a CCaaS provider located in Markham, Canada, is excited to announce the upcoming release of ice 13. Following the recent release of ice 12.1, version 13 provides more enhancements to the current features and tools. Continue reading to discover the latest improvements in ice Contact Center.
-
Byron Yu - a journey of self-discovery and transformation at ComputerTalk
by Byron Yu | Published On February 22, 2024As I sit back and contemplate the journey of two decades with ComputerTalk, it's hard not to feel a profound sense of gratitude and introspection.
-
Slice of ice Recap: Navigating iceReporting
by Shaundalee Carvalho | Published On February 16, 2024On Wednesday, February 7, ComputerTalk hosted our latest Slice of ice webinar. During this session, one of our training and documentation specialists, Diane Vasquez provided an overview of iceReporting and discussed key iceReports, how to schedule reports, what’s new in the latest version of iceReporting, and some tips for using iceReporting.
-
20 Years at ComputerTalk: Chris' Journey From R&D Engineer to Tech Lead
by Chris Bardon | Published On February 5, 2024It’s been 20 years since I started with ComputerTalk, so it’s an interesting time to reflect on how I got here, what I’ve done, and what made me stay.
-
Introducing ComputerTalk's rebrand
by Erina Suzuki | Published On January 7, 2024In a world that's constantly evolving, so are we. We're kicking off the new year with a rebrand, and we're super excited to share what’s new!
-
Staff Spotlight: Robert Fernandes
by Robert Fernandes | Published On November 24, 2023
ComputerTalk Achieves 100% Efficiency Rating in SoftwareReviews' Report
InfoTech Research Group's SoftwareReviews’ report revealed that ComputerTalk achieved a remarkable 100% efficiency score. This outstanding recognition is a testament to ComputerTalk's commitment to providing top tier contact center solutions for its users.
Slice of ice Recap: icePhone
On Wednesday, August 2nd, 2023, ComputerTalk presented our latest Slice of ice session. During this session, our Product Trainer, Christina Liu, introduced our new softphone, icePhone.
ComputerTalk has Secured the Top Position as the Preferred Support Provider
ComputerTalk is excited to share that our customer service team has been rated as 100% effective and knowledgeable by our customers in Info-Tech Research Group’s SoftwareReviews report.