ComputerTalk’s ice Contact Center is a Lync qualified all-in-one contact center that runs as a native part of the Lync topology. It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.
Microsoft Lync is a unified communications platform that provides a rich collaborative experience. It brings the different ways people communicate together in a single, easy-to-use interface.
