ice Contact Center feature: DRP. Learn more: http://t.co/VDVj1yiaP8 #contactcenter #icelync #uc
Challenging trends in fully deploying unified communications platform http://t.co/JkFqix48eU #uc #icelync #custserv
ice Contact Center feature: CRM Screen Pop http://t.co/VDVj1yiaP8 #contactcenter #icelync #uc
5 Steps to improve your Contact Center. 3. Emphasize customer centric data, rather than... http://t.co/6mQgCOHMxM #cctr #custserv #icelync
Can UC improve your business? http://t.co/Z91qaiixBY #UC #iceLync
ice has home grown, built-in IVR and call recording, other solutions use 3rd-party, proprietary, or non-Lync media components #icelync #uc
Welcome to ComputerTalk’s UC blog. Here, we will keep you updated on our Lync activities, milestones we’ve met, and on-going projects.
We are firm believers in Lync Unified Communications and the benefits it brings to the business communication world. We are excited to share some of the things we’ve learned about Lync development, custom Lync applications, and Lync issue resolutions.
The Blog Team consists of employees from different departments, so you will get different perspectives on various topics that are relevant in the Telecommunications industry.
Keep following us on FB, Twitter, LinkedIn, for on-the-go updates and keep sending us feedback and blog post suggestions.
Happy reading :),
ComputerTalk’s Blog Team
